Orthopedic Mary Jane Shoes

Yes, we are pleased to offer complimentary shipping on all orders. Every parcel is sent with An Post and includes tracking, so your order arrives safely and without any additional cost.

Of course. You may return your order within 30 days of receiving it. Items must be unworn, undamaged, and in their original condition.Simply contact us via our Contact Page or email us directly at info@lilyandrose-dublin.com, and we will gladly guide you through the return process.

Once your order has been processed, you will receive a confirmation email containing your personal tracking number.You can track your parcel at any time by visiting our Order Tracking Page.Simply enter your tracking details to see the latest delivery updates.

Each product includes a detailed size guide to help you find the best fit. If you are between sizes, we recommend choosing the larger size for added comfort.

If you are unsure, our customer care team is always happy to assist.

You can complete your purchase securely using the following payment methods:

• Visa

• Mastercard

• American Express

• Apple Pay

• Google Pay

• Shop Pay

All payments are processed through secure and trusted payment providers.

Yes, your payment details are fully protected. We use industry standard SSL encryption to ensure your information remains safe and secure throughout the checkout process.

Orders are processed and dispatched within 24 hours on business days.Delivery times may vary depending on your location, but we always strive to get your order to you as quickly as possible.Once your order is on its way, you will receive a confirmation email with tracking details so you can follow your parcel at any time.

Our customer care team is always happy to assist you. You can contact us via our Contact Page or email us directly at info@lilyandrose-dublin.com.

We aim to respond to all enquiries within 24 hours.