Shipping policy

Shipping Policy

Processing Times
Please allow 1-3 working days (Monday to Friday) for us to process and ship your order. All packages are provided with a tracking number. All orders have an express delivery option which is available at checkout.

Order Cut-off Time
Order cut-off time is 17:00 Irish time (GMT+1). Orders placed after this time will be processed the next business day.

Transit Times
Please allow the following times for delivery:

Ireland
Free Shipping
7 - 12 Business Days
FREE

Carriers
An Post
YunExpress

Order Tracking
You can track your order here, adding your tracking number or order number.

Important Notes
Please note, these transit times are estimates and may vary due to unforeseen circumstances such as customs delays, courier issues, or weather-related incidents.
Also, please be aware that business days do not include weekends or public holidays.
All our products are shipped from our warehouse in Asia.

Customer Service
If you need to contact our customer service you can reach out to info@lilyandrose-dublin.com

Contact Information
Email: info@lilyandrose-dublin.com
Phone: +44 7460016359

Customer Service hours:
Monday to Friday: 9am - 9pm
Saturday and Sunday: Closed

Warehouse adress: 17 Clanbrassil Street Lower, Dublin 8, D08 F2K7, Ireland

Store name: Lily & Rose

Company name: ShoeSaver
Company nr (KVK): 92929540
Company Address: Kalversteeg 1, 1441 DC Purmerend, Netherlands