Shipping policy

SHIPPING & ORDER INFORMATION

Estimated Delivery Time

Once an order is placed, we require 1 to 3 business days to process it. On weekdays, this typically takes just one business day, but orders placed on Friday evening or over the weekend may take slightly longer.

The average delivery time is 8 to 12 business days after your order has been processed.

Placing an Order

Ordering with Lily & Rose is simple, fast, and secure. Just follow these steps:

Go to the product page and click the black 'Add to Cart' button.
Double-check that you've selected the correct size or colour.
Click 'Checkout' and fill in your shipping and contact information.
Click 'Continue to Shipping' to confirm your address details.
Click 'Continue to Payment' and select your preferred payment method: Credit Card (AMEX, Mastercard, Maestro, Visa), Bank Transfer, EPS, or Direct Payment.
Click 'Complete Order' and follow the payment instructions on the screen.

Security

At Lily & Rose, all payments are protected with SSL encryption, ensuring a secure and reliable checkout environment. If you experience any issues while placing your order, our customer support team is ready to assist you.

Shipping Costs

We offer free shipping on all orders, regardless of the quantity purchased.

Sustainability Commitment

To offer fair pricing and reduce environmental impact, we group orders in batches and ship once minimum quantities are reached.

Need Faster Shipping?

If you would like expedited or same-day shipping, please contact our customer service team by email at info@lilyandrose-dublin.com. We'll be happy to assist you in finding the best available option.